Who to contact when you need more information or have an issue that needs to be resolved
The contact list below is a guideline of who to contact if you have any questions or queries relating to your child’s training or membership with UWA-West Coast Swimming Club.
Any enquiries relating to coaching and squad administration (including squad fee billing etc.) should be directed to Meg Jovanovich, the squad administration manager.
Any enquiries relating to the club should be directed to the relevant committee member, depending on the subject matter. For example, enquiries regarding club membership should go to the registrar; enquiries regarding club night should go to the meet director, general enquiries should go to the communications contact and so on.
Member Protection & Issue Resolution
The UWA-West Coast Swimming Club requires that all issues are resolved to the satisfaction of the members, coaches, and Committee in a timely fashion. The Club encourages members to take a ‘solution-based approach’ when it comes to discussing issues or concerns. The person reporting the issue should also feel welcome provide suggestions that they feel may help to resolve the issue.
Any member, parent/guardian of any member or coach is able to approach our MPIOs to raise any issues/concerns regarding the club or our squad programs in confidence. Our MPIO is Kate Reynolds and email details can be found in the document below.
Click here for the Club Committee document >>